When to Call Us

Please schedule an appointment with Dr. Frankel if you experience any of the following symptoms:

• Need to urinate frequently, especially at night
• Are unable to postpone urination
• Lose urine as soon as you feel the need to go to the bathroom
• Lose urine when you cough, sneeze, exercise or move in a certain way
• Are unable to empty the bladder completely
• Have a weak urinary stream
• Stop and start several times
• Need to push or strain to begin urinating
• Experience blood in the urine
• Experience pain or burning on urination
• Notice a feeling of pressure on the bladder

What to Bring

On your initial visit, please bring the following:

• Your insurance card
• Personal identification
• List of allergies
• List of current medications (prescription or over-the-counter) including drug name, dosage, frequency
• Related X-rays
• Records from the referring physician

Insurance

For your convenience, we participate in Medicare and other managed care plans. While our physicians are providers for most major insurance programs, it is important to check your insurance providers list of participating physicians to be sure your program allows you to be seen at our office. Also, please review with your insurance provider the rules and limitations on coverage and reimbursement.

Emergencies

We see patients Monday through Friday from 9 a.m. to 5 p.m. In case of an emergency, there is always a doctor on call.

Hospital Affiliations

• Medical Center of Plano
• Medical Center of McKinney
• Surgery Center of McKinney

Physician Report Card

Concept of Voluntary Physician Report Card
In my opinion, patients should have meaningful access to information about a physician's ability and level of performance. Someday, neutral third parties will survey and report on physicians and hospitals. In a town the size of McKinney, I have focused on performing high-quality, high-volume, high-tech-minimally invasive urology. Again, in my opinion, procedures with a steep learning curve and low-volume in a community like McKinney are best referred to large centers with higher volumes. For instance, major urologic cancers and transplants are referred to urologic centers of excellence. My voluntary report card will be updated on a regular basis.

Licensure Notices:
Suspensions-0, Warnings-0

Health Restrictions-0

Consumption of Alcohol, Illegal Drugs, Tobacco-0

Surgical Deaths-0

Open Surgery Nephrectomy Prostatectomy Stones Orchiectomy Orchipexy Vasectomy Varicocoelectomy Hydrocoelectmy Female Incontinence

Major Complications 1/100 1/25 1/150 ----- ----- ----- ----- ----- 2/1000

Less Invasive Surgery Cysto Ureteroscopy, with/without laser Laparoscopic Bladder-Neck Suspension1 TVT and other slings2 TOPS TUR-P, TUR-BT Shockwave Lithotripsy Holmium Laser Prostatectomy3

0/3000 0/450 0/450 1/350 0/155 3/750 0/300 0/85

Results of Objective Survey of Patients on Satisfaction with physician and staff:
4+ on scale of 1-4.

Notice of Privacy Practices

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. Please read it carefully.